These stories highlight the challenges and absurdities that tech support workers face daily, showcasing moments that range from mildly annoying to completely outrageous.
“Ticket Said “Camera Flickers To Fuzzy Brown Image Often””
“4 Hrs Later”
“Ancient Temple Of Asus”
“Told A User To Shutdown Their Virus Infected Computer And Ship It Back And To Label It As Infected. They Did Good”
“End User Had A Heater Next To The PC Which Was Randomly Shutting Off And She Thought She Had Smelled Burning A Couple Of Times. It Is Literally Screaming”
“Quality Repost Here. (I Assume This Has Been Posted Before)”
“The Computer Keeps Overheating”
“First Day On Job; Set Up Those 4 Wireless Speakers For You”
“The Printer Isn’t Working”
“My PC Shut Off Suddenly And Won’t Turn Back On”
“So Mac Doesnt Support Windows But Atleast It Supports Doors”
“My Fan Was Making Too Much Noise!”
“I Should Tell Them It’s Not A Touch Screen”
“One Of My Co-Workers Was Eager To Unpack Her New Mouse”
“This Key After 10 Years Of Entering Orders At My Grandmothers Shop”
“I Need Somewhere To Set This Candle… Oh Here’s A Good Spot!”
“German T-Mobile Found 3 Snakes Inside Their Network Unit”
“I Said “Put It In Rice.” Not “Put Rice In It””
“There’s Something Wrong With The Printer In The Lab…”
“Customer States “Our Intercom At The Gate Doesn’t Work” Meanwhile In The Connections Box”
“User Spilt Coffee On His Laptop – So He Put It In The Oven To Dry It Out”
“User Calls About Disc Being Stuck In Another Computer, Mentions Off Hand About This Laptop. They Had Been Using And Charging It Like This For Weeks”
“The Nastiest Mouse I Have Ever Seen In The Field. Make No Mistake, That Is Not Dust. That Is…uh…hand-Grease”
“”You Can Fix Your Sisters Phone Right? It Gets Hot Sometimes And Turns Itself Off A Lot”. “What’s That Smell?” Battery Acid. Literally Battery Acid”
“I Think My Psu Has Some Kind Of Error”
“Customer Brought In This Imac For Not Powering On… This Is How He Apparently Uses It”
“Go Check The Switch Closet. We Think Something Might Have Gotten Unplugged Somewhere”
“Can You Recover The Data?”
Source: www.reddit.com
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